Public Training Courses 2019

Opening Doors London delivers affordable training and consultancy in the health and social care sector, providing staff and volunteers with the knowledge and skills to enable older LGBT+ people to live happy, healthy and independent lives that are free from loneliness, isolation, prejudice and discrimination.

Our public training courses, run from Age UK’s national office in London WC1, unless specified, are based on the latest policy, research and legislation, helping your teams stay abreast  of current equality issues, meet best practice and improve the quality of care and support to your older LGBT+ clients and service users.

All public training is delivered by experienced trainers and facilitators who identify as lesbian, gay, bisexual or trans themselves and additionally our courses also benefit from the lived experience of over 1,600 LGBT+ members of Opening Doors London who engage with our services.

Our public training courses, run from Age UK’s national office in London WC1 unless specified, are based on the latest policy, research and legislation, helping your teams stay abreast  of current equality issues, meet best practice and improve the quality of care and support to your older LGBT+ clients and service users.

 

 Understanding the Lives of Older LGBT+ People
A half-day LGBT+ awareness workshop for care and support staff wishing to better understand the sexual orientation and gender identity issues involved in working with older LGBT+ people. This course clarifies terminology, explains current issues and challenges, and identifies the information, resources and support available to frontline health and care professionals from Opening Doors London.

  • Monday 18 March
  • 1.30PM-5PM
  • Age UK, Tavis House, 1-6 Tavistock Square, London WC1H 9NA
  • £48.56

To book, please visit https://www.eventbrite.co.uk/e/understanding-the-lives-of-older-lgbt-people-tickets-53807040306

Personalising Care for Older LGBT+ Clients
The 2014 Care Act requires health and social care professionals to address the health and care support of older LGBT+ people by tailoring services to their individual needs. But many frontline staff say they lack the knowledge, skills and experience to do this effectively. This half-day course, led by older LGBT+ health and social care professionals, explores relevant practice issues and helps staff implement inclusive care and support plans.

  • Monday 15 April
  • 1.30PM-5PM
  • Age UK, Tavis House, 1-6 Tavistock Square, London WC1H 9NA
  • £48.56

To book, please visit https://www.eventbrite.co.uk/e/personalising-care-for-older-lgbt-clients-tickets-53807201789

 

“If you don’t count, we don’t count”: Monitoring LGBT+ Demographics
It is increasingly important to funders and statutory authorities that organisations monitor the LGBT+ demographics of staff, volunteers and service users. However, enquiring into older people’s sexual orientation and gender identity requires well-chosen questions and sensitive communication to gain the answers that will be most useful for client assessment. This very practical half-day course demonstrates how to establish and build rapport with older LGBT+ people, using clear questions and an empathic technique suited to collect honest and informative replies.

  • Monday 13 May
  • 1.30PM-5PM
  • Age UK, Tavis House, 1-6 Tavistock Square, London WC1H 9NA
  • £48.56

To book, please visit https://www.eventbrite.co.uk/e/if-you-dont-count-we-dont-count-monitoring-lgbt-demographics-tickets-53807870790

 

NEW The Social Care Needs of Older LGBT+ People
Social workers have a shared commitment to promoting laws, policies and programmes that affirm, support and value LGBT+ individuals, families, and communities. Yet several recent surveys have found a lack of confidence among social workers in engaging with the needs of older LGBT+ people and a lack of professional education to support them. This half-day course delivered by older LGBT+ social workers and health professionals is based around realistic social work scenarios and case studies and builds knowledge skills and confidence in responding to the complex social care needs of this marginalised population.

  • Monday 10 June
  • 1.30PM-5PM
  • Age UK, Tavis House, 1-6 Tavistock Square, London WC1H 9NA
  • £48.56

To book, please visit https://www.eventbrite.co.uk/e/the-social-care-needs-of-older-lgbt-people-tickets-53808043306

 

NEW Skills in LGBT+ Awareness for Domiciliary Care and Care Home Staff
Many staff feel that as long as they are treating people equally, understanding the lives of older LGBT+ people has little relevance to the quality of care provided. But research demonstrates that the difference in the lives of this marginalised and previously criminalised group of older people has significant effects on their mental health, safety and security, which those in caring roles need to be alert to if they are to comply with the 2014 Care Act and the increasingly specific requirements of new Care Quality Commission assessments. This half-day course ensures that both care home and domiciliary care staff are abreast of the current issues, meeting their legal requirements and confident providing personalised care and support to older LGBT+ people.

  • Wednesday 4 September
  • 1.30PM-5PM
  • Age UK, Tavis House, 1-6 Tavistock Square, London WC1H 9NA
  • £48.56

To book, please visit https://www.eventbrite.co.uk/e/skills-in-lgbt-awareness-for-domiciliary-care-and-care-home-staff-tickets-53808162663

 

Safeguarding Older LGBT+ People
It is easy to assume, with the recent changes in legislation, that LGBT+ people no longer experience discrimination, disrespect and prejudice. But many older LGBT+ people are fearful of leaving their homes due to personal experience of bullying, harassment and physical assault. This course clarifies hate crime law and how to report concerns effectively, and promotes best practice in safeguarding older LGBT+ people.

  • Wednesday 9 October
  • 1.30PM-5PM
  • Age UK, Tavis House, 1-6 Tavistock Square, London WC1H 9NA
  • £48.56

To book, please visit https://www.eventbrite.co.uk/e/safeguarding-older-lgbt-people-tickets-53807408407

Bereavement Support for Older LGBT+ People
People identifying as LGBT+ face additional problems when grieving, often with different care needs, resulting in heightened or prolonged bereavement. This half-day course considers the provision of bereavement support to older LGBT+ people experiencing an uncertain future, without their partner and with little family support. It explores new models of bereavement support in the light of the LGBT+ experience, sharing practical resources and sources of support for health and social care professionals.

  • Wednesday 13 November
  • 1.30PM-5PM
  • Age UK, Tavis House, 1-6 Tavistock Square, London WC1H 9NA
  • £48.56

To book, please visit https://www.eventbrite.co.uk/e/bereavement-support-for-older-lgbt-people-tickets-53807644112

For more information on any of the above courses or to speak with the training team about providing a course to staff at your own organisation venue please email: training@openingdoorslondon.org.uk

Opening Doors London Learning Network News
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Learning Network News will keep you up to date on training opportunities with ODL and our partner organisations, and bring you the latest best practice and research relating to older LGBT+ people in bite-size pieces.

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